The Beauty Expert is responsible for combining expert product knowledge, premium customer engagement, and active selling to achieve sales targets while building long-term brand loyalty.

• Previous experience in Sales or Customer Service, preferably within the beauty industry. Electronics or small domestic appliances is a plus. • Very Good in Arabic and English. French is a plus. • Proven interpersonal, communication, and selling skills with an ability to provide great customer service. • Flexible in terms of attendance schedule and POS location. • Portrays an aesthetic that echoes professionalism and the brand’s image. • Basic Knowledge of Microsoft Office (Word, Excel, and PowerPoint).

1. Sales & Product Demonstration: • Drive sales of Dyson products in assigned locations, meeting or exceeding daily, weekly and monthly targets • Proactively approach and engage potential customers to identify needs and recommend best suitable Dyson solution(s) • Endorse and ensure visibility of promotional offers following the BA Supervisor’s instructions to maximize sales. • Provide the best service to customers, while differentiating it per category to portray each of its unique images. • Keep track of competitors’ promotions, new products, and events to maintain a competitive edge. • Support promotional events and seasonal campaigns. • Submit accurate daily sales reports and activity reports. • Clearly explain unique features, benefits and innovations vs. competitors. 2. Customer Relations • Answer customers’ questions confidently and handle objections professionally. • Collect customer feedback and report/relay to concerned parties. • Keep records and build customers’ database to provide personalized services, including but not limited to informing them about promotions. • Complete CRM forms every week and send them to the BA Supervisor to analyze their interactions with customers. 3. Stock and Display: • Display and restock the products following the brand guidelines and Preempt stock shortage by product/sku (limited editions, colors etc…). • Inform the BA Supervisor should anything affecting the counter display be broken or malfunctioning to ensure consistent “counter grooming.” 4. Compliance & Operational Duties: • Adhere to health and safety procedures during demonstrations. • Ensure all activities are compliant with retail partner policies. • Previous experience in Sales or Customer Service, preferably within the beauty industry. Electronics or small domestic appliances is a plus. • Very Good in Arabic and English. French is a plus. • Proven interpersonal, communication, and selling skills with an ability to provide great customer service. • Flexible in terms of attendance schedule and POS location. • Portrays an aesthetic that echoes professionalism and the brand’s image. • Basic Knowledge of Microsoft Office (Word, Excel, and PowerPoint).

Discussed in due course.